State Farm® Insurance Agent John Arens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynn Budolfson
December 18, 2025
""I recently had the pleasure of working with Holly and John at John Arens State Farm Insurance Agency, and the experience was fantastic. They were incredibly knowledgeable and patient, helping me navigate my coverage options and ensuring I got exactly what I needed. Best of all, they are saving me over $2,000 a year! The process was seamless and stress-free. I highly recommend them to anyone looking for a trustworthy and affordable insurance solution. Five stars all the way!""
Mason Hershey
December 10, 2025
"Holly was fantastic to work with, providing all requested information quickly and professionally!"
"Thank you for the review! It's great to hear Holly provided the information you needed and was able to assist you with your insurance! "
Eduardo Jara
December 9, 2025
"There was a bit of a misunderstanding, but the moment they found it, they let me know and immediately helped me find a solution and made sure to compensate me. They are patient and helpful"
"Thanks so much for the positive review! We're glad we could get everything sorted out for your insurance needs. If you ever need anything else, we are always here to help!"
Diane Afrooz
December 9, 2025
"I have been a very happy client of John Arens state farm office since I was a renter in NE Minneapolis, going to the Aveda Institute. I have had them cover my vehicles, my homes over the years, as well as a rental property while I lived out of state for a decade. Everyone here is always helpful and friendly. And I can vouch from experience that State Farm is consistently a top agency when it comes to claims and getting paid on your claims. You can't go wrong with the team at John Arens!"
"Thank you for taking the time to write a wonderful review. We truly appreciate your feedback and kind words for our team! We are grateful for your continued trust in our State Farm office. "
Murad Mammadov
December 5, 2025
"Good place"
"We appreciate the review! "
Peter Schubert
December 1, 2025
"Deborah Douglas is always so kind and helpful - never leaving State Farm!"
"Peter thank you so much for your kind review and your continued business."
Thomas Ostby
November 3, 2025
"Deborah at the Arens Agency is incredible. My entire experience with State Farm has been exemplary in every way during what has been an otherwise traumatic time."
"Thomas, Thank you for taking the time to give a fantastic review of Debbie and the entire office! "
Alberto Ramos
October 29, 2025
"Brent Hanson was incredibly knowledgeable and helpful as we moved from out of state. He helped us get the best priced homeowner's insurance for our new home, excellent coverage for our two vehicles and a comprehensive umbrella policy. I highly recommend him."
Katie Hanson
October 29, 2025
"Brent is very knowledgeable regarding insurance and gives honest advice! He worked quickly to get everything we needed done!"
Amelia
October 10, 2025
"I had a great experience with Brent! It was very helpful to be walked through the process of getting insurance while on the phone."
"Amelia, Awesome review for Super Brent. Thank you for your business and kind review. "
R Guilfoyle
September 29, 2025
"I highly recommend agent Deborah Douglas at John Arens State Farm to anyone looking for home, auto, life and renter's insurance. She is attentive, diligent, and gives consistent superb customer service. I've had over a 20-year relationship with this insurance agent. My home was demolished by a fire. They literally saved my family's life through instant communication and response to our needs. Deborah Douglas's consistent interaction and responsiveness to my family's needs over the years has been remarkable. Give her a call at John Arens Insurance--she's amazing!!"
"Rose, thank you for the kind review and your continued trust in my office and Deb. I appreciate you!"
Nick Ferraro
September 22, 2025
"Brent and the whole crew over there at 33rd and Johnson Street are top notch, and just great people. Look no further, folks … call them or stop by."
jenrysdam
August 22, 2025
"We have been with this agency for over 25 years! Deb has been wonderful to work with! Thanks! :)"
Cole Wetzel
August 1, 2025
"Deb is the best Insurance agent I’ve ever worked with!!"
"Cole, Thank you for the great review of Debbie! We agree she is awesome !"
Steven Handeland
July 25, 2025
"Deb Douglas has been my "go to" at John Arens Agency for over 30 years. She is always very Helpful and Knowledgeable. I can't imagine what it will be like when she retires. She is the best! July 25, 2025 and Deb is still rocking it for State Farm"
"Steven, thank you for leaving such a kind review! We are very lucky to have Deb as a part of our team!"
Gabriel
July 25, 2025
"My insurance salesman Brent was a huge help. I was nervous about getting a new insurance policy for my car, but he walked me through the whole thing and made very easy. He answered all my questions and found the best plan for me. Thank you sir."
"Brent is doing a great job at our office, we are lucky to have him here and thrilled he was able to help you with your car and renters' insurance. "
Guri Tzivion
July 15, 2025
"Great service"
"Thank you for the amazing five-star review!"
patrick chung
July 15, 2025
"Every time, Every time I call into John's office everyone is great to work with. They take the time to answer my questions completely and have been awesome to work with."
"Patrick thank you for the 5 star review."
Joshua Swisher
July 9, 2025
"John is a caring guy who makes me feel welcome when in office. His approach is to get the job done right the first time and make sure it gets followed through on. 5 stars for his office!"
Ryan Stopera
July 8, 2025
"I've worked with Deb Douglas and Brent Hanson at John Arens Insurance for years and I am so grateful for both of them. Every time I call the office they answer with a friendly greeting, asks me how I'm doing, and always resolves any issue I have super fast. It's such a nice change to work with an insurance company with an agents like Deb and Brent who treat you like family."
"Ryan, Thank you so much for your kind review. I am so glad that we are always able to help you."
Lisa Fredricks
June 25, 2025
"Amy was super helpful and informative with tons of patience!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ted Ferraro
June 18, 2025
"Brent at State Farm at John Aren’s NE MPLS location provided to me 5 star service! He is friendly, personable and very knowledgeable and works very hard to ensure that you have the proper coverage to meet your needs. Brent spent a great deal of time with me to make sure that I understood everything and that is exactly what a new client is looking for when switching insurance agencies. If you’re looking for a new insurance agent- go see Brent or John. They have decades of experience and I assure you that you will not be disappointed. Great coverage at great prices!"
"We appreciate your review! We are glad you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Prime 2E
June 18, 2025
"Debbie was a very pleasant, relatable and knowledgeable professional who worked quickly with me to help me purchase renter's insurance in a very tight window of time. In less than 24 hours, she put together a policy that met my insurance needs and allowed me to purchase, all without having to leave the comfort of my home. I would recommend Debbie to anyone in my similar situation."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
elizabeth winn
June 13, 2025
"Wonderful & Friendly Agency!"
"Elizabeth, Thank you for the perfect score 5 of 5 "
Chew Bacca
June 9, 2025
"We had a great experience with John Arens State Farm Agency. Amy was very professional and helpful working through our situation and matching the best policies for us. I plan to call on Amy later in the year when we have another policy for renewal. I also will refer friends and family who are looking for insurance."
"Thank you for the nice review of Amy, and our office. We love referrals and thank you for thinking of our office for your friends and family. "