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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Frampton

February 9, 2026

5  out of  5
rating by Joel Frampton
"No matter when I call, have a question or update information with a new vehicle, the service is friendly, polite and understanding. I always feel respected and appreciated. Thanks"
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Brenda Kayzar

February 5, 2026

5  out of  5
rating by Brenda Kayzar
"I've been a long-time client of State Farm and have been with John Aren's agency for many years and am happy with the coverage and services they've offered. They're staff is super helpful - just did an update to my commercial insurance needs with Amy and she was super responsive and made it an easy process."
We responded:
"Brenda thank you for the nice review, we appreciate your business."
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David Gurewitz

January 28, 2026

5  out of  5
rating by David Gurewitz
"Friendly and personable customer service"
We responded:
"Thank you for your feedback! We're glad to hear you had a friendly and personable experience with our customer service. We appreciate your support and look forward to assisting you again in the future!"
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George Schwartz

January 24, 2026

5  out of  5
rating by George Schwartz
"Holly is super great. She was always ready to help even when I was completely prepared. Really nice and gave me the best deal after shopping around."
We responded:
"Thank you for your kind words! We're so happy to hear that Holly was patient, helpful, and able to find you the best deal even when things weren’t fully prepared. Providing excellent service and great value is what we strive for. If you ever need anything else, feel free to reach out!"
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Penny Kuykendall

January 14, 2026

5  out of  5
rating by Penny Kuykendall
"Holly was so helpful! She is very knowledgeable and efficient. She was able to answer all of our questions and made us feel important."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Holly provided knowledgeable and efficient service while making you feel valued. Your satisfaction is our top priority, and we'll be sure to share your kind words with her. If you ever have more questions or need assistance, we're always here to help!"
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W M

January 13, 2026

5  out of  5
rating by W M
"Excellent agents, insurance, and prices! Holly Boyd really helped us out with a last-minute quote request, was friendly, knowledgeable, and responsive!"
We responded:
"Thank you for your fantastic feedback! We're so glad Holly was able to assist you promptly with your last-minute quote and provide friendly, knowledgeable, and responsive service. We appreciate your kind words about our agents, insurance options, and pricing. If you ever need anything else, don’t hesitate to reach out!"
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Susan Warner

January 6, 2026

5  out of  5
rating by Susan Warner
"They do an amazing job. I've had this insurance for a long time. They are so easy to work with. I highly recommend!"
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Samm Joyner

January 2, 2026

4  out of  5
rating by Samm Joyner
"Quick response, very helpful and friendly!"
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Diane Fjerstad

January 1, 2026

5  out of  5
rating by Diane Fjerstad
"Holly took the time to find us the best Insurance. She is very knowledgeable, pleasant, and responds immediately. She answered all of our questions and helped us out. We are very happy with her performance. Thank you Holly for your great service. Ron & Diane Fjerstad"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Holly provided knowledgeable, prompt, and friendly service while helping you find the best insurance. Your satisfaction means a lot to us, and we'll be sure to pass along your appreciation to Holly. If you ever have any more questions or need assistance in the future, we're here to help!"
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Lynn Budolfson

December 18, 2025

5  out of  5
rating by Lynn Budolfson
""I recently had the pleasure of working with Holly and John at John Arens State Farm Insurance Agency, and the experience was fantastic. They were incredibly knowledgeable and patient, helping me navigate my coverage options and ensuring I got exactly what I needed. Best of all, they are saving me over $2,000 a year! The process was seamless and stress-free. I highly recommend them to anyone looking for a trustworthy and affordable insurance solution. Five stars all the way!""
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Holly and I provided knowledgeable and patient service while helping you find the perfect coverage. Saving you over $2,000 a year is fantastic, and we're glad the process was seamless and stress-free. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out. Five stars truly appreciated!"
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Mason Hershey

December 10, 2025

5  out of  5
rating by Mason Hershey
"Holly was fantastic to work with, providing all requested information quickly and professionally!"
We responded:
"Thank you for the review! It's great to hear Holly provided the information you needed and was able to assist you with your insurance! "
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Eduardo Jara

December 9, 2025

4  out of  5
rating by Eduardo Jara
"There was a bit of a misunderstanding, but the moment they found it, they let me know and immediately helped me find a solution and made sure to compensate me. They are patient and helpful"
We responded:
"Thanks so much for the positive review! We're glad we could get everything sorted out for your insurance needs. If you ever need anything else, we are always here to help!"
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Diane Afrooz

December 9, 2025

5  out of  5
rating by Diane Afrooz
"I have been a very happy client of John Arens state farm office since I was a renter in NE Minneapolis, going to the Aveda Institute. I have had them cover my vehicles, my homes over the years, as well as a rental property while I lived out of state for a decade. Everyone here is always helpful and friendly. And I can vouch from experience that State Farm is consistently a top agency when it comes to claims and getting paid on your claims. You can't go wrong with the team at John Arens!"
We responded:
"Thank you for taking the time to write a wonderful review. We truly appreciate your feedback and kind words for our team! We are grateful for your continued trust in our State Farm office. "
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Murad Mammadov

December 5, 2025

5  out of  5
rating by Murad Mammadov
"Good place"
We responded:
"We appreciate the review! "
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Peter Schubert

December 1, 2025

5  out of  5
rating by Peter Schubert
"Deborah Douglas is always so kind and helpful - never leaving State Farm!"
We responded:
"Peter thank you so much for your kind review and your continued business."
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Thomas Ostby

November 3, 2025

5  out of  5
rating by Thomas Ostby
"Deborah at the Arens Agency is incredible. My entire experience with State Farm has been exemplary in every way during what has been an otherwise traumatic time."
We responded:
"Thomas, Thank you for taking the time to give a fantastic review of Debbie and the entire office! "
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Alberto Ramos

October 29, 2025

5  out of  5
rating by Alberto Ramos
"Brent Hanson was incredibly knowledgeable and helpful as we moved from out of state. He helped us get the best priced homeowner's insurance for our new home, excellent coverage for our two vehicles and a comprehensive umbrella policy. I highly recommend him."
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Katie Hanson

October 29, 2025

5  out of  5
rating by Katie Hanson
"Brent is very knowledgeable regarding insurance and gives honest advice! He worked quickly to get everything we needed done!"
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Amelia

October 10, 2025

5  out of  5
rating by Amelia
"I had a great experience with Brent! It was very helpful to be walked through the process of getting insurance while on the phone."
We responded:
"Amelia, Awesome review for Super Brent. Thank you for your business and kind review. "
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R Guilfoyle

September 29, 2025

5  out of  5
rating by R Guilfoyle
"I highly recommend agent Deborah Douglas at John Arens State Farm to anyone looking for home, auto, life and renter's insurance. She is attentive, diligent, and gives consistent superb customer service. I've had over a 20-year relationship with this insurance agent. My home was demolished by a fire. They literally saved my family's life through instant communication and response to our needs. Deborah Douglas's consistent interaction and responsiveness to my family's needs over the years has been remarkable. Give her a call at John Arens Insurance--she's amazing!!"
We responded:
"Rose, thank you for the kind review and your continued trust in my office and Deb. I appreciate you!"
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Nick Ferraro

September 22, 2025

5  out of  5
rating by Nick Ferraro
"Brent and the whole crew over there at 33rd and Johnson Street are top notch, and just great people. Look no further, folks … call them or stop by."
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jenrysdam

August 22, 2025

5  out of  5
rating by jenrysdam
"We have been with this agency for over 25 years! Deb has been wonderful to work with! Thanks! :)"
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Cole Wetzel

August 1, 2025

5  out of  5
rating by Cole Wetzel
"Deb is the best Insurance agent I’ve ever worked with!!"
We responded:
"Cole, Thank you for the great review of Debbie! We agree she is awesome !"
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Steven Handeland

July 25, 2025

5  out of  5
rating by Steven Handeland
"Deb Douglas has been my "go to" at John Arens Agency for over 30 years. She is always very Helpful and Knowledgeable. I can't imagine what it will be like when she retires. She is the best! July 25, 2025 and Deb is still rocking it for State Farm"
We responded:
"Steven, thank you for leaving such a kind review! We are very lucky to have Deb as a part of our team!"
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Gabriel

July 25, 2025

5  out of  5
rating by Gabriel
"My insurance salesman Brent was a huge help. I was nervous about getting a new insurance policy for my car, but he walked me through the whole thing and made very easy. He answered all my questions and found the best plan for me. Thank you sir."
We responded:
"Brent is doing a great job at our office, we are lucky to have him here and thrilled he was able to help you with your car and renters' insurance. "