State Farm® Insurance Agent John Arens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trace Houser
April 29, 2026
"I recently moved and needed to update my auto insurance. They were super friendly and had a really helpful attitude. All my questions were answered clearly and I never felt rushed, which was great since this was my first time doing anything like this. I highly recommend this office!"
Kabir Mehta
April 29, 2026
"Had a fantastic experience because of Amy Lines. She is prompt, kind and very helpful. Took the time to understand the things about my situation that needed attention. Explained how to proceed and answered all questions thoroughly. I don’t know anyone else in this office but that one person made it a great experience and would be my point person here on out. Recommend her highly to others."
Jo Behm
April 24, 2026
"Deb worked with us to get the best possible coverage at a reasonable cost for our car, condo, and cabin area. Deb told us that our former condo insurance wouldn't cover much damage due to water, fire, etc. damage and showed us that State Farm provides better insurance for less cost than our former insurance. We appreciated Deb's time and knowledge as she helped with a new insurance plan."
"Jo, Thank you for the great review! Debbie has decades of experience and I'm so glad she offered you the right insurance coverage! "
Kea Hang
April 19, 2026
"I’ve been with this agent for a long time. Very good communication and i always get what i requested in a timely manner. Deborah is very knowledgeable always answer my questions and help me with the best insurance rate. Highly recommend."
Jennaya Robison
April 17, 2026
"Quick response time and attentive to our needs"
houa xiong
April 10, 2026
"Great customer service. Been with John's team for a long time for a reason. Policy is on the higher side though. I would still recommend due to customer service."
J Annika Walls
April 8, 2026
"I have been a customer for many years and John and his team have always been very helpful and easy to work with."
Paul Coleman
April 7, 2026
"The home owners insurance quote received from the company I had been using seemed excessively rising every year. The quote I received from The John Arens State Farm Agency was significantly less for similar coverage so I switched."
Bondo Nyembwe
April 4, 2026
"I contacted the office Holly responded right away. She was able to help me and meet my expectations.Great people to work with from This office."
Michael Bakke
March 30, 2026
"Good people to work with. Especially, Holly!"
Michael Pinchback
March 26, 2026
"I've been a client for nearly two decades. They always are available to help and go the extra mile. I just bought my first new car in 17 years and they made the process of insuring it easy!"
Theresa Brakefield
March 9, 2026
"I have been a client for well over 25 years. Whenever I have a question about our coverage, we get the answer immediately. Not only are the agents well-versed but they're experts on making the coverage easy to understand and point out the pros/cons when it comes to our needs. Brenna's responses to emails are quick, detailed and always include a message to contact directly if any additional information or help is needed. I am very pleased with the value, professionalism and responsiveness. I highly recommend and continue to do, so. Very pleased."
"Theresa, thank you so much for the nice review. Thank you for your continued trust in my office, I appreciate you and your business!"
Jake Mason
February 20, 2026
"I recently worked with Debbie on a few different policies. She was a joy to work with and her experience proved valuable with all the questions I had. Highly recommend!"
"We appreciate your feedback and positive review. I'm glad Debbie was able to provide her expertise and guidance. My team and I are always here to help!"
Alec
February 14, 2026
"Their communication is outstanding and they make adding new policies a breeze. Would highly recommend for people who need multiple policies for their auto, home, and rental properties."
Audrey Walker
February 12, 2026
"they were warm friendly and inviting feel so safe and taken care of"
"Thank you for the kind review! We are so glad you felt welcomed- that means a lot to us. "
Gregory Cottles
February 11, 2026
"Was able to successfully complete a claim and get the money deposited in the account of my choice with speed and without a rate increase!!!"
Kristina Skeie
February 10, 2026
"Excellent service! John & Holly were so helpful, fast and professional. I am saving HUNDREDS a month! Which is crazy! I'm looking forward to a long relationship!"
"Thank you for the positive review. So glad we were able to help you with your insurance coverage while saving you money. We look forward to working with you in the future. "
Joel Frampton
February 9, 2026
"No matter when I call, have a question or update information with a new vehicle, the service is friendly, polite and understanding. I always feel respected and appreciated. Thanks"
"Thank you for your kind words! We are here to help always. We are so glad you feel appreciated- that's exactly the experience we aim for every client. "
Brenda Kayzar
February 5, 2026
"I've been a long-time client of State Farm and have been with John Aren's agency for many years and am happy with the coverage and services they've offered. They're staff is super helpful - just did an update to my commercial insurance needs with Amy and she was super responsive and made it an easy process."
"Brenda thank you for the nice review, we appreciate your business."
David Gurewitz
January 28, 2026
"Friendly and personable customer service"
"Thank you for your feedback! We're glad to hear you had a friendly and personable experience with our customer service. We appreciate your support and look forward to assisting you again in the future!"
George Schwartz
January 24, 2026
"Holly is super great. She was always ready to help even when I was completely prepared. Really nice and gave me the best deal after shopping around."
"Thank you for your kind words! We're so happy to hear that Holly was patient, helpful, and able to find you the best deal even when things weren’t fully prepared. Providing excellent service and great value is what we strive for. If you ever need anything else, feel free to reach out!"
Penny Kuykendall
January 14, 2026
"Holly was so helpful! She is very knowledgeable and efficient. She was able to answer all of our questions and made us feel important."
"Thank you for your wonderful review! We're delighted to hear that Holly provided knowledgeable and efficient service while making you feel valued. Your satisfaction is our top priority, and we'll be sure to share your kind words with her. If you ever have more questions or need assistance, we're always here to help!"
W M
January 13, 2026
"Excellent agents, insurance, and prices! Holly Boyd really helped us out with a last-minute quote request, was friendly, knowledgeable, and responsive!"
"Thank you for your fantastic feedback! We're so glad Holly was able to assist you promptly with your last-minute quote and provide friendly, knowledgeable, and responsive service. We appreciate your kind words about our agents, insurance options, and pricing. If you ever need anything else, don’t hesitate to reach out!"
Susan Warner
January 6, 2026
"They do an amazing job. I've had this insurance for a long time. They are so easy to work with. I highly recommend!"
Samm Joyner
January 2, 2026
"Quick response, very helpful and friendly!"