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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Brakefield

March 9, 2026

5  out of  5
rating by Theresa Brakefield
"I have been a client for well over 25 years. Whenever I have a question about our coverage, we get the answer immediately. Not only are the agents well-versed but they're experts on making the coverage easy to understand and point out the pros/cons when it comes to our needs. Brenna's responses to emails are quick, detailed and always include a message to contact directly if any additional information or help is needed. I am very pleased with the value, professionalism and responsiveness. I highly recommend and continue to do, so. Very pleased."
We responded:
"Theresa, thank you so much for the nice review. Thank you for your continued trust in my office, I appreciate you and your business!"
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Jake Mason

February 20, 2026

5  out of  5
rating by Jake Mason
"I recently worked with Debbie on a few different policies. She was a joy to work with and her experience proved valuable with all the questions I had. Highly recommend!"
We responded:
"We appreciate your feedback and positive review. I'm glad Debbie was able to provide her expertise and guidance. My team and I are always here to help!"
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Alec

February 14, 2026

5  out of  5
rating by Alec
"Their communication is outstanding and they make adding new policies a breeze. Would highly recommend for people who need multiple policies for their auto, home, and rental properties."
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Audrey Walker

February 12, 2026

5  out of  5
rating by Audrey Walker
"they were warm friendly and inviting feel so safe and taken care of"
We responded:
"Thank you for the kind review! We are so glad you felt welcomed- that means a lot to us. "
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Gregory Cottles

February 11, 2026

5  out of  5
rating by Gregory Cottles
"Was able to successfully complete a claim and get the money deposited in the account of my choice with speed and without a rate increase!!!"
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Kristina Skeie

February 10, 2026

5  out of  5
rating by Kristina Skeie
"Excellent service! John & Holly were so helpful, fast and professional. I am saving HUNDREDS a month! Which is crazy! I'm looking forward to a long relationship!"
We responded:
"Thank you for the positive review. So glad we were able to help you with your insurance coverage while saving you money. We look forward to working with you in the future. "
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Joel Frampton

February 9, 2026

5  out of  5
rating by Joel Frampton
"No matter when I call, have a question or update information with a new vehicle, the service is friendly, polite and understanding. I always feel respected and appreciated. Thanks"
We responded:
"Thank you for your kind words! We are here to help always. We are so glad you feel appreciated- that's exactly the experience we aim for every client. "
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Brenda Kayzar

February 5, 2026

5  out of  5
rating by Brenda Kayzar
"I've been a long-time client of State Farm and have been with John Aren's agency for many years and am happy with the coverage and services they've offered. They're staff is super helpful - just did an update to my commercial insurance needs with Amy and she was super responsive and made it an easy process."
We responded:
"Brenda thank you for the nice review, we appreciate your business."
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David Gurewitz

January 28, 2026

5  out of  5
rating by David Gurewitz
"Friendly and personable customer service"
We responded:
"Thank you for your feedback! We're glad to hear you had a friendly and personable experience with our customer service. We appreciate your support and look forward to assisting you again in the future!"
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George Schwartz

January 24, 2026

5  out of  5
rating by George Schwartz
"Holly is super great. She was always ready to help even when I was completely prepared. Really nice and gave me the best deal after shopping around."
We responded:
"Thank you for your kind words! We're so happy to hear that Holly was patient, helpful, and able to find you the best deal even when things weren’t fully prepared. Providing excellent service and great value is what we strive for. If you ever need anything else, feel free to reach out!"
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Penny Kuykendall

January 14, 2026

5  out of  5
rating by Penny Kuykendall
"Holly was so helpful! She is very knowledgeable and efficient. She was able to answer all of our questions and made us feel important."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Holly provided knowledgeable and efficient service while making you feel valued. Your satisfaction is our top priority, and we'll be sure to share your kind words with her. If you ever have more questions or need assistance, we're always here to help!"
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W M

January 13, 2026

5  out of  5
rating by W M
"Excellent agents, insurance, and prices! Holly Boyd really helped us out with a last-minute quote request, was friendly, knowledgeable, and responsive!"
We responded:
"Thank you for your fantastic feedback! We're so glad Holly was able to assist you promptly with your last-minute quote and provide friendly, knowledgeable, and responsive service. We appreciate your kind words about our agents, insurance options, and pricing. If you ever need anything else, don’t hesitate to reach out!"
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Susan Warner

January 6, 2026

5  out of  5
rating by Susan Warner
"They do an amazing job. I've had this insurance for a long time. They are so easy to work with. I highly recommend!"
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Samm Joyner

January 2, 2026

4  out of  5
rating by Samm Joyner
"Quick response, very helpful and friendly!"
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Diane Fjerstad

January 1, 2026

5  out of  5
rating by Diane Fjerstad
"Holly took the time to find us the best Insurance. She is very knowledgeable, pleasant, and responds immediately. She answered all of our questions and helped us out. We are very happy with her performance. Thank you Holly for your great service. Ron & Diane Fjerstad"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Holly provided knowledgeable, prompt, and friendly service while helping you find the best insurance. Your satisfaction means a lot to us, and we'll be sure to pass along your appreciation to Holly. If you ever have any more questions or need assistance in the future, we're here to help!"
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Lynn Budolfson

December 18, 2025

5  out of  5
rating by Lynn Budolfson
""I recently had the pleasure of working with Holly and John at John Arens State Farm Insurance Agency, and the experience was fantastic. They were incredibly knowledgeable and patient, helping me navigate my coverage options and ensuring I got exactly what I needed. Best of all, they are saving me over $2,000 a year! The process was seamless and stress-free. I highly recommend them to anyone looking for a trustworthy and affordable insurance solution. Five stars all the way!""
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Holly and I provided knowledgeable and patient service while helping you find the perfect coverage. Saving you over $2,000 a year is fantastic, and we're glad the process was seamless and stress-free. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out. Five stars truly appreciated!"
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Mason Hershey

December 10, 2025

5  out of  5
rating by Mason Hershey
"Holly was fantastic to work with, providing all requested information quickly and professionally!"
We responded:
"Thank you for the review! It's great to hear Holly provided the information you needed and was able to assist you with your insurance! "
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Eduardo Jara

December 9, 2025

4  out of  5
rating by Eduardo Jara
"There was a bit of a misunderstanding, but the moment they found it, they let me know and immediately helped me find a solution and made sure to compensate me. They are patient and helpful"
We responded:
"Thanks so much for the positive review! We're glad we could get everything sorted out for your insurance needs. If you ever need anything else, we are always here to help!"
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Diane Afrooz

December 9, 2025

5  out of  5
rating by Diane Afrooz
"I have been a very happy client of John Arens state farm office since I was a renter in NE Minneapolis, going to the Aveda Institute. I have had them cover my vehicles, my homes over the years, as well as a rental property while I lived out of state for a decade. Everyone here is always helpful and friendly. And I can vouch from experience that State Farm is consistently a top agency when it comes to claims and getting paid on your claims. You can't go wrong with the team at John Arens!"
We responded:
"Thank you for taking the time to write a wonderful review. We truly appreciate your feedback and kind words for our team! We are grateful for your continued trust in our State Farm office. "
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Murad Mammadov

December 5, 2025

5  out of  5
rating by Murad Mammadov
"Good place"
We responded:
"We appreciate the review! "
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Peter Schubert

December 1, 2025

5  out of  5
rating by Peter Schubert
"Deborah Douglas is always so kind and helpful - never leaving State Farm!"
We responded:
"Peter thank you so much for your kind review and your continued business."
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Thomas Ostby

November 3, 2025

5  out of  5
rating by Thomas Ostby
"Deborah at the Arens Agency is incredible. My entire experience with State Farm has been exemplary in every way during what has been an otherwise traumatic time."
We responded:
"Thomas, Thank you for taking the time to give a fantastic review of Debbie and the entire office! "
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Alberto Ramos

October 29, 2025

5  out of  5
rating by Alberto Ramos
"Brent Hanson was incredibly knowledgeable and helpful as we moved from out of state. He helped us get the best priced homeowner's insurance for our new home, excellent coverage for our two vehicles and a comprehensive umbrella policy. I highly recommend him."
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Katie Hanson

October 29, 2025

5  out of  5
rating by Katie Hanson
"Brent is very knowledgeable regarding insurance and gives honest advice! He worked quickly to get everything we needed done!"
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Amelia

October 10, 2025

5  out of  5
rating by Amelia
"I had a great experience with Brent! It was very helpful to be walked through the process of getting insurance while on the phone."
We responded:
"Amelia, Awesome review for Super Brent. Thank you for your business and kind review. "