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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Warren King

March 26, 2025

5  out of  5
rating by Warren King
"Deb Douglas, the office manager, was very knowledgeable and responsive. She know exactly what I needed and gave me good advice. She made me feel like a human being and a valued customer. It's great to have a local agent that you can count on."
We responded:
"Warren thank you for the nice review and your continued business and trust in my office. I appreciate you!"
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Alexandra Wagner

March 20, 2025

5  out of  5
rating by Alexandra Wagner
"Spoke with Allie Salewski today regarding starting a renter's insurance policy. She was incredibly professional and helpful over the phone answering all my questions regarding State Farms' renter's insurance policy. Definitely made the headache of finding insurance less stressful!"
We responded:
"We are delighted to know that you had a great experience with Allie and our State Farm office to get your renter's insurance policy started. Thank you for your review!"
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Bruce Mike

March 20, 2025

5  out of  5
rating by Bruce Mike
"Deb Douglas did an amazing job as always! She was super responsive and friendly. What more could you ask for?"
We responded:
"Bruce, we are so glad that Deb has been able to help you so much! Thank you for providing this feedback!"
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Eva Mozey

March 19, 2025

5  out of  5
rating by Eva Mozey
"I’ve worked most closely with Deb & she has been so helpful!!! Very knowledgeable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re so glad to know you’re satisfied with the service of our State Farm office and we're happy to help!"
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Linda Foster

February 25, 2025

5  out of  5
rating by Linda Foster
"Allie saved us $1000s per year on our home & auto insurance with almost no changes in coverage."
We responded:
"We are delighted to know you had a great experience with our State Farm office and that you'll be saving so much money on your home and auto insurance! If you ever need any assistance in the future, please don’t hesitate to reach out. Thank you for leaving such a positive review! "
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Tom Yuzer

February 22, 2025

5  out of  5
rating by Tom Yuzer
"Needed quick action on homeowners insurance matter and it was quickly handled! Thank you Debbie, for your prompt assistance.."
We responded:
"Tom, we are thrilled to hear that our team provided you with a rapid response to your homeowner's insurance issue. Thank you for your awesome review!"
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Marissa Smith

February 7, 2025

5  out of  5
rating by Marissa Smith
"I feel that Deb and John make me feel more like family. You can't be more vulnerable than when you call after a claim. They are awesome"
We responded:
"Thank you for leaving such a positive review of our State Farm office! We’re happy to help, especially during difficult situations like after a claim. We look forward to continuing to support your insurance needs!"
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Matt Russell

February 7, 2025

5  out of  5
rating by Matt Russell
"Deb was incredibly timely and helpful with my questions regarding my homeowners insurance. I appreciate all her effort as we moved houses and setup our new policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re so glad that Deb was able to help you with your homeowner's insurance and that you've been satisfied with the service at our State Farm office!"
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Dave Rowe

February 4, 2025

5  out of  5
rating by Dave Rowe
"Allie was great. She quickly answered our questions and provided an accurate quote with exactly the options we discussed."
We responded:
"Thank you sharing such positive feedback! We're so glad that Allie was able to help with your quote and answer all your questions. If there is anything else we can do for your insurance needs, just let us know!"
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Katelyn Goetz

January 24, 2025

5  out of  5
rating by Katelyn Goetz
"Coming to State Farm from another insurance company was an easy and as painless experience as I could’ve hoped for. Allie, who prepared my auto & rental policies, was so helpful and made me feel like I’ve made the correct choice in which company I’ve chosen. 10/10 highly recommend."
We responded:
"Katelyn, we're so glad that Allie was able to help you with your auto and renter's insurance policies! At State Farm, we strive to make the insurance process as painless as possible. Thank you for your wonderful feedback!"
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John Iverson

January 23, 2025

5  out of  5
rating by John Iverson
"I have done business with this group for over a decade. Everyone is very helpful!!"
We responded:
"John, thank you so much for the awesome review. We appreciate your business!"
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John Capecci

January 23, 2025

5  out of  5
rating by John Capecci
"Deb is always watching out for me!"
We responded:
"Thank you for your continued trust in our agency and your nice review! We are so lucky to have Deb as a part of our team."
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Joseph Taschuk

January 17, 2025

5  out of  5
rating by Joseph Taschuk
"Deb Douglas is an outstanding agent. John Athens State Farm Agency and State Farm should be proud to have Deb as an agent representing their respective companies"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jack Gardner

January 5, 2025

5  out of  5
rating by Jack Gardner
"I called Deborah Douglas asking for home insurance on the Tuesday before NYE and I was fully insured by Friday January 3rd. Great service, great price, and a genuine pleasure to conduct business with. Jake from State Farm was right about them being a good neighbor. Thanks Deb."
We responded:
"We’re honored to receive such positive feedback and we're so glad that Deb was able to help you with your homeowner's insurance needs! We take pride in providing great service, so if there is ever anything else we can do to help, just let us know. Thank you for the awesome review!"
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Ebony Walker

December 20, 2024

5  out of  5
rating by Ebony Walker
"I have been with John Aren State Farm almost ten years and Deb Douglas has a major part to do with it! It's like doing business with my favorite aunt when I call in to make a payment. Even if she doesn't answer I still check on her to make sure she's still there. Deb just remembering my name and knowing what we spoke about my policies three months ago is amazing. I like consistency and excellence and that's what Deb gives me every single time! Thank you!"
We responded:
"Thank you for your continued trust and support in our office! We are delighted to know you have had such great experiences working with Deb. Please let us know if there is anything else we can do to help you and thank you for leaving such a kind review!"
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Arlyce Cleveland

December 10, 2024

5  out of  5
rating by Arlyce Cleveland
"Working with John and his company has always been a wonderful experience. If you are looking for an insurance that really goes to bat for you look no more John Arens, State Farm is your guy."
We responded:
"Thank you for your support and for leaving such an incredible review! We are so glad that John and his team have been able to help you with your insurance needs. If you ever need further assistance, please don't hesitate to reach out. "
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Steven Handeland

December 10, 2024

5  out of  5
rating by Steven Handeland
"Deb Douglas has been my "go to" at John Arens Agency for over 30 years. She is always very helpful and Knowledgeable. I can't imagine what it will be like when she retires. She is the best!"
We responded:
"Steven, thank you for leaving such a kind review! We are very lucky to have Deb as a part of our team!"
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adamzahller

December 10, 2024

5  out of  5
rating by adamzahller
"Deborah Douglas was extremely helpful navigating our change of address. Thanks, Deborah!"
We responded:
"Thank you for leaving such a wonderful review! We’re thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs!"
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Kyle Hutchinson

November 27, 2024

5  out of  5
rating by Kyle Hutchinson
"Allie helped me out today and it was amazing, very straightforward and quick. She bundled things that saved me even more money and was knowledgeable about any questions I asked. Highly recommend stopping in!"
We responded:
"Thank you for leaving such a positive review! We're thrilled that we were able to save you money and look forward to continuing to provide you with great service!"
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Christina Sundt

November 14, 2024

5  out of  5
rating by Christina Sundt
"Allie was incredibly helpful and friendly! She helped me update my State Farm auto and renters policies for my upcoming move, ensuring a smooth transition. I highly recommend working with this team at State Farm"
We responded:
"Thank you for the wonderful review! We're so glad that Allie was able to assist you effectively with updating your auto and renter's policies for your upcoming move. We appreciate your continued trust in our office!"
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Felix needleworthy

August 28, 2024

5  out of  5
rating by Felix needleworthy
"Debbie does excellent quick work, and I love having her on my side."
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kianni iglesias

August 9, 2024

5  out of  5
rating by kianni iglesias
"I recently had the pleasure of working with Allie from State Farm, and I can't say enough about how fantastic the experience was. From the moment we connected, Allie was professional, knowledgeable, and incredibly helpful. She took the time to thoroughly explain my options and ensured I understood everything before making any decisions."
We responded:
"Thank you for such a wonderful review! We are so glad that Allie was able to explain and make sure you understood your options and coverages. We are always happy to help!"
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Jenny Ligon

August 1, 2024

5  out of  5
rating by Jenny Ligon
"Debbie my agent is amazing.....she is friendly, professional and engaging!!"
We responded:
"Jeannette, thank you for such a kind review! We are so lucky to have Debbie as part of our team."
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Cathy & Ron Benton

July 10, 2024

5  out of  5
rating by Cathy & Ron Benton
"We are so fortunate that when we bought our Old Town condo in 2008, our realtor recommended Deb Douglas. Her expertise was demonstrated a year later when a huge water tank on the roof of our tower burst, flooding the top 5 floors including our unit. The coverages that Deb gave us were perfect and along with an outstanding adjuster, State Farm truly "was there"! Since then, every year when our HOA updates the Master Policy, Deb looks it over and adjusts our coverages accordingly. We highly recommend State Farm, the Arens Agency, and Deb Douglas."
We responded:
"Thank you, Cathy and Ron, for such an awesome review! It’s wonderful that Deb has always made sure you have the best coverages for your condo policy. Thank you for your continued trust in our office!"
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Rachel Kennedy

June 18, 2024

5  out of  5
rating by Rachel Kennedy
"I worked with Allie to receive a quote this morning and within an hour my new policy is effective. She helped me save nearly $300 on an auto & renters policy for the exact same coverage. She was really kind and walked me through each coverage amount. I am so appreciative of their help and would recommend for folks shopping around."
We responded:
"Rachel, we are so glad that Allie was able to help you get your auto insurance and renters insurance set up so quickly and save you so much money! Thank you for leaving such a wonderful review!"